Troubleshooting

Getting Started

• Alarmy Privacy Policy & Terms
• [Permission] Why does Alarmy need "Display over apps" permission?
• [Permission] Why does Alarmy need the camera permission?
• [Permission] Why does Alarmy need storage permission?
• [Permission] Why does Alarmy need location permission?
• [Device] Is the internet connection necessary for the alarm function?

See all 8 articles

Alarm Editing

• [Repeat] Can I skip the next alarm only once without disabling it?
• [Repeat] Can I make the alarm ring only on certain days of the week?
• [Repeat] The alarm is disabled the next day when it's dismissed
• [Snooze] How do I set Snooze?
• [Label] Can I add a label to the alarm?
• [List] Can I change the alarm lists order?

See all 9 articles

Ringtones & Volume

• *Huawei
• *Vivo
• [No Ring] My alarm didn’t ring
• [Ringtone] Can I set my music file as a ringtone?
• [Volume] The alarm volume is too weak
• *[No Ring] How to Fix Alarm Issues on Other Brands (Infinix, Tecno, Sony, Sharp, etc.)

See all 33 articles

Alarm Dismiss & Mission

• [Mission] Photo recognition isn't working well
• [Emergency] Can I turn off the "Emergency mode"?
• [Permission] The dismiss screen does not appear when my alarm is ringing.
• [Mission] How can I set the "Alarm off method"(math, shake,..etc) ?
• [Mission] I've set a mission, but it doesn't come out when alarm goes off.
• [Mission] Mission time limit is too short

See all 16 articles

Sleep

• [Sleep Tracking] Does the app detect sounds other than snoring? (e.g., teeth grinding)
• [Sleep Report] What information does the Sleep Report provide?
• [Notification] Can I disable the Bedtime Reminder in Alarmy?

Morning

• [Weather] How do I set the region for weather?
• [Horoscope] How do I change the zodiac?
• [Horoscope] My zodiac is wrong!

Premium / Subscription

• [Guide] I purchased Alarmy Premium, but I can't use the premium features and ads still appear !
• [Guide] What is Alarmy Premium or subscription?
• [Guide] Where can I manage my subscription status of Alarmy Premium?
• [Guide] My premium access has been expired. What happens to my alarms I used?
• [Trial] Premium features look good. Can I give them a try? (Free-trial)
• [Trial] Can I stop my free-trial in the middle?

See all 10 articles

Miscellaneous

• [Ad] How can I opt out of ads personalization?
• [Theme] Can I change the theme color?
• [Theme] Can I use the dark theme?
• [Notification] I want to get rid of the notification on the notification bar
• [Popup] I don't want the exit confirmation to appear when closing the app
• [Ad] There are too many ads!

See all 8 articles