Hello, this is Alarmy team.
The most important thing we focus on is ringing the alarm on time. Stating the obvious, it is the core feature of an alarm app as well as the first step to fulfilling our promise of "waking you up fully and completely."
Unfortunately, factors affecting the ringing have multiplied as hundreds of devices came out and Android OS advanced. Our team is doing the best to find the causes but unknown issues are constantly emerging. 😭
I want to say we are genuinely sorry for those who went through any trouble due to alarms not ringing. Please check the following article first, which contains some of the main solutions we figured out until now. 👉 My alarm didn't ring
If you still face issues after sticking to the guidelines, please contact us via [Settings tab > Send Feedback]. We'll check your device information and look into your logs to figure out what is causing the problem. 🧐
Your feedback helps us a lot in finding the reasons to alarms not ringing. I'd like to say thank you to all how send us feedback.
Hope all is well, and thank you for sticking with Alarmy.