⏰In a nutshell,
If your purchase was made within the past 7 days, please send us your Order ID in your receipt.
According to the internal policy, refund for the Alarmy Premium subscription is only available for purchases made within 7 days prior to your contact.
If your purchase was made within the past 7 days,
- Please tell us what your order ID is.
- You would have received the receipt from Google PlayStore when your payment was complete.
- The Order ID looks like GPA.0000-0000-0000-00000
⏰Keep this in mind
Please send us an Order ID via [Settings tab > 'Send feedback'] in Alarmy app.