⏰ In A Nutshell
Set "Photo Sensitivity" to "Low" or adjust lighting or background conditions as consistent as possible.
⏰ To Elaborate
The photo recognition algorithm determines the similarity of the photo by the object, lighting conditions, composition, and other information. Thus, if the photo recognition is not working well, try the following methods.
- Move to [Settings tab > Mission > Photo Sensitivity] and lower it.
- Use photos of places where lighting conditions or background objects are fairly consistent.
- If the problem persists, try using other photos.
⏰ Keep This In Mind
If the issue persists, please contact us via [Settings tab > Send Feedback]. Then we can look into your error log and fix the error ASAP.
Don’t forget mention in the comment that you checked the FAQ already. It is the fastest way to get a proper support!