[Guide] I purchased Alarmy Premium, but I can't use the premium features and ads still appear !


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⏰ In A Nutshell

Please check if your purchase was fully completed and if you are signed in with the Google account you used to purchase subscription.

 

⏰ To Elaborate

If you are unable to use Premium features or are still seeing ads after purchasing Alarmy Premium, please check the following.

  1. Check your purchase receipt
    • When your purchase is successfully completed, a receipt with details will be sent to your email.
    • If you didn't receive a receipt, your purchase might not have been completed.
    • → If you didn't receive a receipt, please go through the purchasing process again.

  2. Check the Google PlayStore account you are currently signed in with
    • You might be signed in with an account that didn't purchase Alarmy Premium.
    • → Please sign in with the account that you purchased Alarmy Premium.

 

⏰ Keep This In Mind

If this solution is not helpful, please check the following article and send us an inquiry via [Settings tab > Send Feedback].